Information Technology Division

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The Information Technology (IT) Division oversees the City’s computer systems, networks, network security, website, document imaging, Internet connection and financial applications. The division is also responsible for implementing the Technology Master Plan, which is approved annually by the City Council.

Computer Systems

The Information Technology Division manages the systems, equipment and infrastructure that connect City facilities, support employees and power essential City services.

Citywide Network

The City’s six main buildings—City Hall, Council Chambers, the Police Department, the Community Center, the Senior Center and the Maintenance Yard—are privately networked to a centralized data center.

Hardware and Software

The City uses standardized PC hardware and operating systems. Employees use Microsoft productivity software and operating systems at their workstations.

Department Support

IT staff support all City departments, including Finance and Administration, Planning, Police, Public Works, and Recreation and Community Services.

Data Center and Infrastructure

IT staff maintain major departmental systems, the City’s data center and the network infrastructure that powers City applications through a centralized virtual server environment.

Devices and Equipment

The division maintains hundreds of devices, including personal computers, ruggedized mobile computers, in-car video systems and mobile handheld devices. IT also manages servers, switches, wireless access points, firewalls and other network infrastructure.

Applications and Web Services

In addition to standardized office and email software, IT supports numerous applications specific to individual City departments. The division also manages the City’s Internet connection and updates to the City’s website, www.cypressca.org.